Security system maintenance
Our Services

Security System Maintenance & Support

An installed system is only as good as its upkeep. Our maintenance plans keep your CCTV, access control, and electric fence systems running at full performance — before problems arise, not after.

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Why Maintenance Matters

Security Systems Need Regular Servicing

Cameras develop blind spots as lenses collect dust. Storage drives fill up silently, stopping recordings without any visible warning. Electric fence energisers lose voltage over time. Access control batteries corrode, causing random lockouts.

Preventive maintenance identifies and fixes these issues before they leave you exposed. Chord Systems offers maintenance support for any system we have installed — and for many systems installed by other providers.

  • Scheduled visits so issues are caught early
  • Priority response for clients on annual or premium plans
  • Written system health report after every visit
  • Covers CCTV, access control, electric fences, and automated gates
Engineer servicing a security system
Maintenance Plans

Choose Your Level of Cover

All plans include professional service by our certified engineers. Contact us for custom pricing based on your number of systems and locations.

Pay-Per-Visit

On demand

  • Call-out on request
  • Labour charged per visit
  • Parts at cost price
  • Response within 48 hours
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Most Popular

Annual Cover

2 scheduled visits/year

  • 2 planned maintenance visits
  • Priority call-out (24hr response)
  • 10% discount on parts
  • System health report after each visit
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Premium Support

Quarterly visits

  • 4 planned maintenance visits
  • Same-day emergency response
  • Parts included (fair-use)
  • Dedicated account technician
  • Annual system upgrade review
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What We Check

Standard Maintenance Checklist

Every planned maintenance visit covers the following checks as a minimum.

  • Camera lens cleaning and alignment check
  • DVR/NVR storage health and recording verification
  • Cable and connector inspection
  • IR night vision functionality test
  • Remote access and mobile app connectivity test
  • Motion detection sensitivity calibration
  • Firmware and software updates
  • Electric fence voltage and energiser test (where applicable)
  • Access control reader and lock mechanism check
  • Full system report provided to client

Additional checks are added based on your specific equipment. A written report is provided after every visit.

Keep Your Systems Running at Full Strength

Get in touch to discuss a maintenance plan for your property. We service systems we have installed and most systems by other providers.

Book a Maintenance Visit