1. What Are Cookies?
Cookies are small text files that are placed on your device — computer, tablet, or smartphone — when you visit a website. They allow the website to recognise your device on future visits, remember your preferences, and help us understand how visitors use the site.
Cookies do not carry viruses or personal identifying information on their own. However, personal data we store about you may be linked to information stored in and obtained from cookies. This Cookie Policy explains what cookies we use on the Chord Systems Ltd website, why we use them, and how you can control them.
2. Cookies We Use
We use the following categories of cookies on our website:
Strictly Necessary Cookies
These cookies are essential for the website to function properly. They enable core features such as form security (CSRF protection), session management, and navigation. You cannot opt out of these cookies as the site cannot operate without them.
Examples: Django session cookie (sessionid), CSRF token (csrftoken).
Analytics Cookies
These cookies help us understand how visitors interact with our website — which pages are visited most, how long users stay, and where they come from. This information is collected in aggregate and anonymised. We use it to improve the website experience.
Examples: Google Analytics (_ga, _gid) where enabled. These are only set with your consent.
Preference Cookies
These cookies remember choices you make on our website — such as your cookie consent preference. They make your return visits more convenient.
Examples: Cookie consent status (cookie_consent).
3. Cookie Duration
Cookies on our site are classified as either:
- Session cookies — temporary cookies that are deleted when you close your browser. Used for security and navigation functions.
- Persistent cookies — cookies that remain on your device for a set period (typically 30 days to 2 years) or until you delete them. Used for analytics and preference memory.
4. Third-Party Cookies
Our website may include content or tools from third-party providers — such as embedded maps or analytics services — that set their own cookies on your device. These third-party cookies are subject to the privacy policies of those providers. We do not control third-party cookies and recommend reviewing the relevant third-party policies for details.
5. Managing Your Cookie Preferences
You have several options for managing or disabling cookies:
- Browser settings — most browsers allow you to view, manage, block, and delete cookies through their settings menu. Instructions for popular browsers are available at their respective help centres (Chrome, Firefox, Safari, Edge).
- Opt-out tools — for Google Analytics specifically, you can install the Google Analytics Opt-out Browser Add-on.
- Our cookie consent banner — when you first visit our site, you will be shown a cookie consent notice where you can accept or decline non-essential cookies.
Please note that disabling certain cookies may affect website functionality. Strictly necessary cookies cannot be disabled as they are required for the site to operate.
6. Legal Basis
We rely on your consent for non-essential cookies (analytics and preference cookies), in line with the Kenya Data Protection Act, 2019. You may withdraw consent at any time by adjusting your browser settings or clearing cookies from our domain. Strictly necessary cookies are used on the basis of legitimate interest to ensure basic website security and function.
7. Changes to This Policy
We may update this Cookie Policy as our website or applicable law changes. Any updates will be posted on this page. If changes materially affect how we use cookies that require consent, we will present a fresh consent notice to website visitors.